6 ILLINOIS BUSINESS LEADER MEMBER SPOTLIGHT TELL US A BIT ABOUT YOUR HISTORY Tufts Grinding, Inc. was established in 1983 by two brothers, Don and Art Tufts. They began their operations in a small shop on State Street in South Chicago Heights, with only one employee. Being Illinois natives and with their parents residing just a few miles away, they understood the area well. They chose this location due to its affordability, well-built roadways, and supporting infrastructure, mak ing it the ideal spot for establishing their business. Until 1996, the business did only conversion work; their customers sent them their steel, and the com pany would process it according to their specifications. In 1996, Tufts Grinding began selling steel, allow ing their customers to purchase steel Tufts Grinding, Inc. Christopher Tufts Director of Analytics and Innovation directly from the company, which is then processed according to their desired specifications and due dates. Today, the company is run by the second generation, Bryan and Dan Tufts, Don’s sons, and has grown to multiple shifts that run up to six days a week. They offer many different products, stocking programs, and electronic infor mation-sharing to their customers across North America. “Our focus is on producing high-quality products, and we achieve this by striving to be a world-class company with a team of dedicated employees committed to ensuring customer satisfaction and management, emphasizing the well-being of employees, and foster ing a work environment that pro motes growth and success. Thanks to this unwavering focus, our company has experienced significant growth, and we are proud to have many employees who have been part of our team for over a decade, some for even 30 years,” Christopher Tufts, Director of Analytics and Innovation says. HOW’S BUSINESS? Like most manufacturing, things are currently slower than they were a couple of years ago. “We are in a highly cyclical industry and are accustomed to these swings. In the meantime, we’re staying proactive and focused on taking advantage of the unique opportunities presented at different times in the business cycle,” Christopher says. For example, their sales team is working to capture new market share while other depart Chris Tufts, Bryan Tufts, Dan Tufts, Don Tufts and Art Tufts
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